Standard Refund Policy

As a general matter, VinLeo.com does not provide refunds for requested services performed more than 24 hours after a service is purchased except under the following circumstances: (a) if it took longer than 72 hours per our agreed due date OR (b) if you mistakenly purchased (either through the VinLeo.com site or through one of its affiliates) a listed service item for the same  and both appear on the our site at the time of your request. In order to be eligible to receive a refund under these two circumstances, VinLeo.com must receive your refund request in the manner described below within 5 calendar days of your purchase of our services.

VinLeo.com further reserves the right to make refunds at any time in connection with cases of fraud, abuse, and in other limited instances. VinLeo.com does not provide refunds under any other circumstances unless you are eligible with written agreement in the form of email or fax or letter. Notwithstanding anything in this policy to the contrary, VinLeo.com reserves the right to finally determine in its sole discretion whether the criteria for a refund set forth in this policy have been satisfied and to request any additional information relevant to such request.

All refund requests must be in writing and include your name, address, e-mail address, ad ID, the last 4 digits of the credit card used to purchase the services, and the reasons you are requesting a refund. Please send all refund requests through our e-mail contact.

VinLeo.com is not responsible for refund requests that are not timely received in accordance with this policy for any reason, including without limitation, Web congestion, addressing mistakes, computer or Internet downtime, or requests submitted by phone, postal mail, or any other manner not expressly provided for in this policy.

If you have any questions about this refund policy, please contact us through our email contact: refund@vinleo.com

VinLeo.com reserves the right to modify this Refund Policy at any time.

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Refund Policy